Questioning techniques, types of questions, appropriate questions, guidelines
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WORKSHOP DESCRIPTION
Effective questions improve the communication process. Poorly formed questions shut down conversations. This session ensures people learn the best techniques for obtaining the information they want.
WHO SHOULD ATTEND:
People who ask questions of others
YOU WILL LEARN TO:
- Identify the type of question you are being asked
- Identify the type of question you should be asking
- Save time by asking the right question
- Demonstrate effective questioning techniques
COURSE OUTLINE
Questioning Basics
- Benefits of asking questions
- Consequences of asking the wrong type of question
- Four types of questions
- Characteristics of types of questions
- Appropriate questions
- Guidelines for questioning
- Hazards of questions
METHODS TO BE USED
Program delivery will appeal to all adult learning styles to encourage active participation and learning.
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Course Code: CSP506
-ps-.5