HALF-DAY WORKSHOP

For 6 to 20 participants at your place of business

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WORKSHOP DESCRIPTION

People don’t care how much you know, until they know how much you care! Each of us brings our contributions and skills to work. Our intentions are always the best; however, we don’t know what we don’t know. Dealing with customers – both internal and external – is one of the most difficult and challenging responsibilities. Learn to be an ambassador for your organization.

WHO SHOULD ATTEND:

  • Customer Service Representatives
  • Managers and Supervisors

COURSE OUTLINE

Coming Soon!

 

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Course Code: CEP502

-PS.5-