People don’t care how much you know, until they know how much you care! Each of us brings our contributions and skills to work. Our intentions are always the best; however, we don’t know what we don’t know. Dealing with customers – both internal and external – is one of the most difficult and challenging responsibilities. Learn to be an ambassador for your organization.
WHO SHOULD ATTEND:
- Customer Service Representatives
- Managers and Supervisors
Course Code: CEP502