Deborah’s question: “I see and hear in the media, and in conversations the word ‘less’ being used instead of ‘fewer.’ It is a pet peeve of mine, and I see it on T.V., in print, on packaging, and I hear it on the radio – the CBC no less! Has there been a change in […]
With today’s North American business readers, less is usually better. In other words, in Canada and the U.S. — in a business setting — readers prefer writers to use fewer words to convey information. A prime example is the past tense of verbs. Example (past tense) I edited the report. However, people who were educated […]
We are all familiar with letters. They are a traditional form of communications. However, emails are recently new to the business scene and require their own email-centric form of writing and organizing. Why? Emails were never designed to be a formal method of communication. When emails came into being in the early 90s, they were […]
The word staff is a collective noun. It represents a group. Some other examples of collective nouns are board, committee, company, organization, department, and faculty. The trick with these words is that when the group is acting in harmony, you must use the singular form of the verb. Correct The customer service staff is not available after […]
Andy’s question: “Is it proper grammar to use ‘Billy jumped off of the ladder’? I don’t think so. I think it should be ‘Billy jumped off the ladder.’” BizWritingTip response: “Off” and “of” are both prepositions. A preposition is a word mainly used before a noun or pronoun to show its relationship with other words. […]
Dominique’s question: “Which sentence is correct: ‘Firstly, I would like to let you know that …’ or ‘First of all, I would like to let you know …’ I wrote to a colleague in the States who claims she has never heard of the word ‘firstly.’ ” Bizwritingtip response: This is a writing style issue […]