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WORKSHOP DESCRIPTION
For most leaders, helping people to accept, adjust to, and adopt change is stressful and time consuming. However, managing people’s concerns and issues about change increases buy-in and helps make the change stick.
This workshop provides practical tools and tips from a senior change management practitioner. Participants will learn a step-by-step methodology for enabling the people impacted by change to successfully transition from the current to the future work situation or environment.
Participants will also discover ways to communicate in a way that builds acceptance and minimizes resistance.
WHO SHOULD ATTEND?
- Senior managers responsible for change
- Middle managers who need to make change happen
- Internal change leads and HR professionals
- Project Managers
YOU WILL LEARN TO:
- Understand how people feel and react to change
- Remove the barriers to change acceptance and buy-in
- Assess how changes impact different groups/stakeholders
- Help people move up the Change Curve
- Establish a Change Champion Network
- Communicate using our 4-box model
- Conduct employee input and engagement sessions
- Ensure organizational and work process readiness
- Ensure follow through and sustain change initiatives
COURSE OUTLINE
Change Buy-In Challenges
- Examine what gets in the way of change
- Understand organizational change history
- Identify the end goal of successful change
Understand Why People Resist Change
- Explore why people react negatively to change
- Learn what helps them to get on-board
- Determine who are the early adopters, fence sitters and resisters
Move People Up the Change Adoption Curve
- Understand the 5 steps in the Change Adoption Curve
- Change strategies and tools
- Change plans and resourcing
Stakeholder Change Impact Analysis
- Identify the impacted stakeholders
- Assess how the change impacts people
- Develop strategies to manage the impacts
Develop a Change Champion Network
- Select work group Change Champions
- Orient and clarify the role of Change Champions
- Conduct regular ongoing update and feedback meetings
Communicate Frequent Updates
- Apply a Change-Stability communications framework
- Determine your key audiences, messages and mediums
- Create two-way communication forums and opportunities
Facilitate Change Engagement Sessions
- Different ways to engage employees
- Identify employee issues and needs
- Respond proactively and remove barriers
Ensure Organizational Readiness
- Identify policy, process, and methods changes
- Identify employee skill development needs and training
- Assess readiness to implement a change
Sustain Your Change Effort – Make it Stick!
- Critical change activities post implementation
- Develop an implementation support plan
- Develop a change integration and sustainment plan
METHODOLOGY
This full-day workshop is highly interactive involving participants in individual and group activities and discussions.
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Course Code: MPB711
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