Here’s How Small Businesses Can Provide Stellar Customer Support
As a small-business owner, you likely went into business to provide customers with a stellar product or service. Somewhere along the line you realized you also had to provide customer support, too—but didn’t know where to start. This topic was broached recently when OPEN Forum community member T.S. Praveen Kumar, CEO and founder of Animonks Animation Pvt. Ltd., asked:
“How do you guys handle customer support for your startups/companies? You may get a lot of email support tickets, calls from clients and on-site live chat support—how are you handling it? Even if you want to hire a …read more