Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website.

# Ontario Training Network: On-site and Virtual Training Workshops, Online Courses & More by a network of subject-matter experts

## Sitemaps
[XML Sitemap](https://ontariotraining.net/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Managers spend more than 6 hours per week handling staff conflicts](https://ontariotraining.net/managers-spend-more-than-6-hours-per-week-handling-staff-conflicts/): Do you know the percent of time Canadian Managers spend involved in resolving employee disputes?
- [Reducing Conflict in the Office](https://ontariotraining.net/reducing-conflict-in-the-office/): The Toronto Star featured an article on the five steps to reducing conflict in the office.
- [The HR Tools the Profit 200 Use to Fire Up Their Employees](https://ontariotraining.net/the-hr-tools-the-profit-200-use-to-fire-up-their-employees/): Profit Magazine identified the top four tools the top 200 fastest growing companies use. Two of these are where J Watson Training can assist your organization.
- [The Power of Words](https://ontariotraining.net/the-power-of-words/): The subject line of an email is critical. I can make your message stand out and be read widely or be overlooked.
- [Project Management — Ten Defining Questions for a Successful Foundation](https://ontariotraining.net/project-management-ten-defining-questions-for-a-successful-foundation/): Nike came up with an award winning slogan for selling their sporting goods in 1988. But as much as Just do ithas worked wonders for that company, if you are given a project and told to just do it, you should think again.
- [Words Requiring Prepositions – Tip Sheet](https://ontariotraining.net/words-requiring-prepositions-tip-sheet/): Prepositions are words that show the relationship of nouns and pronouns with the other words in a sentence. Some examples ofprepositions are in, on, of, by, with, to, into, between, up, off, between, to and for.
- [Emails Made Easy](https://ontariotraining.net/emails-made-easy/): Emails in the workplace can be irritating. They are either too long or too abrupt.
- [Slide Deck Beats PowerPoint — Sometimes](https://ontariotraining.net/slide-deck-beats-powerpoint-sometimes/): PowerPoint is a wonderful tool. But like many things, it can be overused. I use PowerPoint in my writing workshops that usually have a minimum of 20 people. And I generally follow the standard guideline of no more than six words across the line and no more than six lines to a slide. My font size rarely goes below 28. Occasionally, I’ll slip in a humourous slide to keep things lively.
- [Report Writing: Getting the Length Right](https://ontariotraining.net/report-writing-getting-the-length-right/): At a recent workshop, one of the participants had a hard time with the idea of brevity. He had been told by his manager that his reports were too short. Therefore, he was looking for tips on how to pad his sentences with extra words.
- [Writing Styles: Academic Versus Business](https://ontariotraining.net/writing-styles-academic-versus-business/): Why do some people – even though they have gotten great marks in their essays in school – have difficulty when writing in the business world?
- [How to Interview: Interviewing for the Best New Hire](https://ontariotraining.net/how-to-interview-interviewing-for-the-best-new-hire/): By Chris Pohlkamp
- [Grammar – The Changing Rules](https://ontariotraining.net/grammar-the-changing-rules/): Although they may not like it, people are now aware that nothing remains the same. Everything changes. That’s why I find it amazing when some people appear stunned to hear grammar rules and writing styles change.
- [I Versus We](https://ontariotraining.net/i-versus-we/): Marina’s question: “When do I use ‘I’ in a document and when do I use ‘we’? Are they interchangeable?”
- [Word Choice – Number Versus Amount](https://ontariotraining.net/word-choice-number-versus-amount/): Colin’s question: “Can the words ‘amount’ and ‘number’ be interchanged? I have seen ‘the amount of people’ and the ‘number of people.’ Which is correct?”
- [Word Choice – My wife and I/My wife and me](https://ontariotraining.net/word-choice-my-wife-and-imy-wife-and-me/): I have been out of the country for the past month and am still working my way through my emails. However, I am surprised at the number of readers who commented on the BizWritingTip regarding “texted” becoming a verb.
- [Effect as a Verb](https://ontariotraining.net/effect-as-a-verb/): John’s question: “A colleague and I are having a dispute. Is there ever a time when you can use the word ‘effect’ as a verb?”
- [Opening Lines in Emails](https://ontariotraining.net/opening-lines-in-emails/): Ildar’s question: “I have been noticing emails from some of my colleagues and clients that start with ‘Hope all is good and you are doing well.’ Is this an appropriate start of a business inquiry?”
- [Grammar Tip – Commas With Introductory Phrases](https://ontariotraining.net/grammar-tip-commas-with-introductory-phrases/): Robert’s question: “My manager has told me to insert a comma after the first few words in a sentence. However, I was taught to use commas wherever I would take a breath. I don’t often take a breath at the beginning of a sentence. What do you think?”
- [Style – A Question of Etiquette](https://ontariotraining.net/style-a-question-of-etiquette/): Tuula’s question: “I work for an organization that often receives thank you cards and letters for our staff.  Do we need to acknowledge them by sending a thank you back to the people who wrote them?”
- [Word Choice – Next and Last](https://ontariotraining.net/word-choice-next-and-last/): Lesley’s question: “Please volunteer your opinion on next or last. For example, if in 2014, I said I saw her last Christmas, I take this to mean I saw her at Christmas 2012, not Christmas 2013.”
- [Writing Style – To Verb or Not to Verb](https://ontariotraining.net/writing-style-to-verb-or-not-to-verb/): Deane’s question: “In sports, news nouns, such as ‘summit’ and ‘medal,’ are often treated as if they were verbs. For example, someone will write: ‘I don’t expect them to medal in that tournament,’ or ‘he is expected to summit Mount Everest this afternoon.’ Is this correct in formal writing?”
- [Fingers Crossed](https://ontariotraining.net/fingers-crossed/): Tracey’s question: “Is it fingers crossed or finger’s crossed or fingers’ crossed?”
- [Grammar Tip – Proper Adjectives](https://ontariotraining.net/grammar-tip-proper-adjectives/): Pam’s question: “What is a proper adjective and should you capitalize it?”
- [Writing Style – Capitalization](https://ontariotraining.net/writing-style-capitalization/): Pam’s question: “Please provide a simple explanation on when federal should be capitalized and when it shouldn’t. The question applies to other modifiers like state or national.”
- [Connecting Words](https://ontariotraining.net/connecting-words/): The words you are referring to are called connecting words. When used at the beginning of a sentence, they serve two purposes.
- [Checking Your Grammar Knowledge](https://ontariotraining.net/checking-your-grammar-knowledge/): Rob’s question: I believe my grammar is fairly good. Is there a way I can check if I am as good as I think?”
- [Grammar Tip – Verb Agreement With Per Cent](https://ontariotraining.net/grammar-tip-verb-agreement-with-per-cent/): Louise’s question: “After a % sign should the verb be singular or plural? For example, is it 95% of the population live or lives less than 10 minutes away?”
- [Grammar Tip – Pronouns With Gerunds](https://ontariotraining.net/grammar-tip-pronouns-with-gerunds/): Marie’s question: “Is the following sentence correct? I appreciate your helping me. I have been told by a colleague that it should be ‘you’ not ‘your.’ I think I am right but I don’t know why.”
- [Grammar Tip – Its Versus Their](https://ontariotraining.net/grammar-tip-its-versus-their/): Susan’s question: “Please tell me the difference between its and their. For example, would I write ‘ABC Enterprises offered all its employees a bonus’ or ‘ABC Enterprises offered all their employees a bonus?”
- [Word Choice – Although Versus Though](https://ontariotraining.net/word-choice-although-versus-though/): Irfan’s question: “Please help me understand the use of 'though' and 'although' and when to add a comma with these words. Here are two examples: 2) Although(,) I have finished your assignment, it was not difficult. 2) I have finished your assignment. It was not difficult though.”
- [Word Choice – Spacecraft Versus Spacecrafts](https://ontariotraining.net/word-choice-spacecraft-versus-spacecrafts/): Deane’s question: “I wonder if it’s acceptable to write spacecrafts (or aircrafts) instead of using the singular. I thought ‘craft’ was similar to the use of sheep – one word functions for both singular and plural.”
- [Grammar Tip – Hyphens With Prefixes](https://ontariotraining.net/grammar-tip-hyphens-with-prefixes/): Sandra’s question: “In words beginning with the prefix ‘pre,’ I am having difficulty determining when to hyphenate and when to state them as one word (or two words if that’s an option), for instance, words such as ‘pre content.’ ”
- [Word Choice – Further Versus Farther](https://ontariotraining.net/word-choice-further-versus-farther/): Sharon’s question: “I am always confused over the use of ‘farther’ vs. ‘further.’ Which would be correct in the following sentence? If these dates do not work, we can look further (or farther?) into the year.”
- [Closing Lines in Business Documents](https://ontariotraining.net/closing-lines-in-business-documents/): Heather’s question: “In one of your biztips, you closed with ‘Trust this helps.’ Should it not be ‘I trust this helps’?”
- [Quotation Marks: Are you up to date?](https://ontariotraining.net/quotation-marks-are-you-up-to-date/): Do you have trouble remembering whether to place the period inside or outside the quotation mark?
- [Who Versus That](https://ontariotraining.net/who-versus-that/): Theresa’s question: “I wonder if it is acceptable to use the word ‘that’ when referring to people. Usually this happens when referring to a collective noun. An example I find very jarring is the official apology about residential schools given by Canadian Prime Minister Stephen Harper.   He states, ‘It has taken extraordinary courage for the thousands of survivors that have come forward to speak publicly about the abuse they suffered.’
- [Grammar – Licensing](https://ontariotraining.net/grammar-licensing/): Brenda’s question: “I understand that ‘licence’ is a noun and ‘license’ is a verb.  Our question is about the word licencing/licensing. For example, would you say ‘Microsoft will be licencing users next year’ or ‘Microsoft will be licensing users next year’?”
- [Word Choice – Season’s Greetings or Seasons Greetings?](https://ontariotraining.net/word-choice-seasons-greetings-or-seasons-greetings/): According to Wikipedia, “Season's Greetings" is a term that wishes people well over the holiday season regardless of their religious beliefs.
- [Grammar Tip – When Names Form an Adjective](https://ontariotraining.net/grammar-tip-when-names-form-an-adjective/): Monique’s question: “I understand that hyphenation must be used between two words that form one adjective. However, if the words are a person’s name what would be the correct way of writing it, for example, Dag-Hammerskjöld-Honorary-Medal or Dag Hammerskjöld-Honorary Medal?”
- [Writing Style – Numbers Beginning a Sentence](https://ontariotraining.net/writing-style-numbers-beginning-a-sentence/): Kathryn’s question: “When starting a sentence with a number, should it be printed numerically or alphabetically?”
- [Word Choice – On Line, Online, or On-Line](https://ontariotraining.net/word-choice-on-line-online-or-on-line/): Matt’s question: “I have a question on the use of ‘on line’ vs. ‘online.’ In a recent blog post you spelled it ‘on line.’ Was this correct?”
- [Writing Style – He Versus They](https://ontariotraining.net/he-versus-they/): Nicole’s question: “I recently received an email from an employee looking for clarity between he and they.  If you are not sure of the gender would you say ‘He will attend training’ or ‘They will attend training’?”
- [Thank-You Emails](https://ontariotraining.net/thank-you-emails/): Mary’s question: “Is it always appropriate to send a ‘thank you’ email as a response to any email providing information? I am receiving more and more of these. It seems to me that email senders could set up automatic receipt notices if they wanted to be sure that their emails were received.”
- [Text Shorthand in Emails](https://ontariotraining.net/text-shorthand-in-emails/): Robert’s question: “We are having a debate in our office as to whether it is acceptable to use ‘r’ for ‘are’ and other similar shortcuts when sending emails internally.”
- [Word Choice – Whoever Versus Whomever](https://ontariotraining.net/word-choice-whoever-versus-whomever/): Evelyn’s question: “Can you please describe when to use 'whomever' and when to use 'whoever'?”
- [Grammar Tip – Colons](https://ontariotraining.net/grammar-tip-colons/): Danielle’s question: “We are having a debate in the office as to whether you can use a colon after the word ‘including’ in the middle of a sentence. Can you please help us?”
- [Word Choice – Come Versus Go](https://ontariotraining.net/word-choice-come-versus-go/): Roger’s question: “I hear and see people misusing ‘come’ and ‘go.’ Can you please explain the differences?”
- [Grammar Tip – Hers Versus Her’s](https://ontariotraining.net/grammar-tip-hers-versus-hers/): Barb’s question: “I was in a store recently and saw two signs: ‘his’ and ‘her’s.’ Is this correct?”
- [Grammar Tip – Apostrophes](https://ontariotraining.net/grammar-tip-apostrophes/): Russ’s question: “My manager just told me I am not using apostrophes in the right place. I believe I was taught to add them whenever a word ends in ‘s.’ But she says this is wrong.”
- [Word Choice – Staff or Staffs](https://ontariotraining.net/word-choice-staff-or-staffs/): Staff can be used as a singular or as a collective noun. “Staff were very appreciative” implies that some members were grateful. “Staff was very appreciative” implies everyone was grateful.

## Pages
- [The Working Genius Leadership Lab – Insight to IMPACT – Phase 1](https://ontariotraining.net/leadership-skills/the-working-genius-leadership-lab-insight-to-impact-1/)
- [The Productivity Illusion: The Hidden Cost of Misaligned Work](https://ontariotraining.net/team-building/the-productivity-illusion/)
- [Adobe InDesign – Module II](https://ontariotraining.net/adobe/adobe-indesign-module-ii/)
- [Adobe InDesign – Module I](https://ontariotraining.net/adobe/adobe-indesign-module-i/)
- [Adobe Illustrator – Module II](https://ontariotraining.net/adobe/adobe-photoshop-illustrator-module-ii/)
- [Adobe Illustrator – Module I](https://ontariotraining.net/adobe/adobe-photoshop-illustrator-module-i/)
- [Adobe Photoshop – Module II](https://ontariotraining.net/adobe/adobe-photoshop-module-ii/)
- [Adobe Photoshop – Module I](https://ontariotraining.net/adobe/adobe-photoshop-module-i/)
- [The Working Genius Leadership Lab](https://ontariotraining.net/leadership-skills/the-working-genius-leadership-lab/)
- [The 6 Gear Engine of Teamwork](https://ontariotraining.net/team-building/the-6-gear-engine-of-teamwork/)
- [Rebecca Leach](https://ontariotraining.net/team/rebecca-leach/): Rebecca Leach is a leadership coach, facilitator, and former technology executive with extensive experience helping leaders and emerging leaders develop the confidence, clarity, and skills needed to lead effectively in today's fast-paced business environment.
- [AI and IT Security for Leaders: From Awareness to Action](https://ontariotraining.net/ai/ai-and-it-security-for-leaders-from-awareness-to-action/)
- [Ontario Job Grant (OJG)](https://ontariotraining.net/ontario-job-grant/)
- [AI for SMBs](https://ontariotraining.net/specialty-skills/ai-for-smbs/)
- [Storytelling for Public Sector Professionals](https://ontariotraining.net/communication-skills/storytelling-for-public-sector-professionals/)
- [AI for Public Sector Professionals](https://ontariotraining.net/ai/ai-for-public-sector-professionals/)
- [Strategic Decision-Making Skills](https://ontariotraining.net/specialty-skills/strategic-decision-making-skills/)
- [The Focus Formula](https://ontariotraining.net/time-management/the-focus-formula/)
- [Facilitation Skills](https://ontariotraining.net/performance-management/facilitation-skills/)
- [Effective Teamwork Skills](https://ontariotraining.net/team-building/effective-teamwork-skills/)
- [Employee Motivation Skills](https://ontariotraining.net/employee-development/employee-motivation-skills/)
- [Lindsay Temple](https://ontariotraining.net/team/lindsay-temple/)
- [Alfonso Bruno](https://ontariotraining.net/team/alfonso-bruno/)
- [John Stroud](https://ontariotraining.net/team/john-stroud/)
- [A.I. in the Workplace](https://ontariotraining.net/ai/)
- [Health is a Choice: Building Energy, Focus, and Resilience at Work](https://ontariotraining.net/capillary/health-is-a-choice-building-energy-focus-and-resilience-at-work/)
- [The Silent Killer of Success: Better Decision-Making in the Workplace](https://ontariotraining.net/capillary/the-silent-killer-of-success-better-decision-making-in-the-workplace/)
- [The Thriving Human Workplace](https://ontariotraining.net/thrive/)
- [Capillary’s Holistic Education Crew](https://ontariotraining.net/capillary/)
- [Organized to Thrive: Emotional Load, Client Care, and Sustainable Performance](https://ontariotraining.net/capillary/organized-to-thrive-emotional-load-client-care-and-sustainable-performance/)
- [From Burnout to Balance](https://ontariotraining.net/capillary/from-burnout-to-balance/)
- [Selena Jones](https://ontariotraining.net/team/selena-jones/): Selena Jones is a grief and trauma therapist, decluttering coach, and speaker featured in The New York Times. She helps workplaces and schools reduce burnout, build resilience, and create spaces—emotional and physical—where people thrive. Known for her real-world approach and trauma-informed lens, Selena leads powerful, practical workshops on anxiety, productivity, and well-being. A rare stroke survivor, she brings humor, heart, and lived experience to every room—helping others clear the clutter and find what matters most.
- [Nervous System Regulation for Burnout and Microstress](https://ontariotraining.net/capillary/nervous-system-regulation-for-burnout-and-microstress/)
- [Ray Lugo](https://ontariotraining.net/team/ray-lugo/): Bio coming soon
- [Richard Fast](https://ontariotraining.net/team/richard-fast/): Richard Fast is a dynamic speaker and the creator of the best-selling board game MindTrap®. With over 30 years of experience exploring human behavior, he reveals the hidden forces behind our most critical decisions. His signature presentation, The Challenge of Choice, takes audiences deep into the mind’s operating system, showing how to make confident, effective decisions—before outcomes unfold. Blending science, storytelling, and lived experience, Richard empowers individuals and teams to think clearly, act decisively, and live intentionally. Perfect for organizations seeking transformative insights in leadership, wellness, and performance.
- [The Working Mind (TWM)](https://ontariotraining.net/capillary/the-working-mind-twm/)
- [The Internal Jobsite: Mental Health, Holistic Wellbeing, and Sustainable Performance](https://ontariotraining.net/capillary/the-internal-jobsite-mental-health-holistic-wellbeing-and-sustainable-performance/)
- [Nelson Borges](https://ontariotraining.net/team/nelson-borges/): Nelson is a mental health advocate and facilitator who knows firsthand what it’s like to feel overwhelmed, disconnected, and unsure where to turn. His healing started with real conversations, not clinical checklists—and that led him to create Capillary Wave Community, a grassroots space where people can connect, be honest, and grow together. What began as a small men’s group has evolved into a holistic health eco-system, supporting both individuals and organizations through peer-led support, workshops, and education focused on emotional, physical, spiritual, and mental well-being. Nelson works alongside a team of professionals who lead with compassion, not ego—because healing takes heart, not just credentials.
- [Calm Authority: Nervous System Skills for High-Impact Leadership](https://ontariotraining.net/capillary/calm-authority-nervous-system-skills-for-high-impact-leadership/)
- [H.A.I.R.R.T. Leadership: Building Integrity-Centered Relationships](https://ontariotraining.net/capillary/h-a-i-r-r-t-leadership-building-integrity-centered-relationships/)
- [Resilience Leadership: From Surviving to Leading](https://ontariotraining.net/capillary/resilience-leadership-from-surviving-to-leading/)
- [Nadine Perry](https://ontariotraining.net/team/nadine-perry/): A gifted intuitive healer and therapist who blends shamanic wisdom, hypnotherapy, naturopathy, and energy work to help people reconnect with their true selves. Having transformed her own deep trauma, Nadine guides others through powerful healing rooted in honesty, authenticity, and embodiment. She created the H.A.I.R.R.T. framework to support lasting transformation and empowers others to break free from limiting patterns and societal conditioning. Nadine’s work is not about surface-level fixes—it’s a journey into truth, balance, and sovereignty. Explore her catalogue of courses and discover how she can help you reclaim your wholeness.
- [Activating Emotional Intelligence](https://ontariotraining.net/capillary/activating-emotional-intelligence/)
- [Resolving Stress, Anxiety, and Burnout](https://ontariotraining.net/capillary/resolving-stress-anxiety-and-burnout/)
- [Neural Leadership: Leading with Clarity, Trust, and Emotional Intelligence](https://ontariotraining.net/capillary/neural-leadership-leading-with-clarity-trust-and-emotional-intelligence/)
- [Greg Klym](https://ontariotraining.net/team/greg-klym/): Greg Klym is a mindfulness-based wellness and performance coach who teaches individuals and teams how to develop mental and emotional skills that produce remarkably positive outcomes in human wellbeing, cognitive performance, and emotional intelligence. With certifications in Organizational Mindfulness, mPEAK (Mindful Performance Enhancement, Awareness and Knowledge) yoga and meditation teaching, he integrates mind-body practices into coaching to support all aspects of human flourishing. Greg works with leaders, employees, and students across corporate, organizational, and educational settings, delivering impactful one-on-one sessions and group workshops.
- [Own the Morning, Win the Day](https://ontariotraining.net/employee-development/own-the-morning-win-the-day/)
- [Peak Performance Playbook](https://ontariotraining.net/employee-development/peak-performance-playbook/)
- [Psychological Safety for Leaders](https://ontariotraining.net/leadership-skills/psychological-safety-for-leaders/)
- [Effective Meeting Management](https://ontariotraining.net/performance-management/effective-meeting-management/)