Let me set up the scenario: You run a busy company. You have lots of responsibilities and duties that keep you hopping from sunup to sundown. You’ve assembled a great staff that helps drive your business. You’re growing and business is good.
But you start to notice that the atmosphere has changed in the office. An employee that you used to chit-chat with suddenly vanishes when you walk in the room. Your best customer service rep doesn’t make eye contact anymore when you stop to ask how his vacation was. In short, you realize that something’s wrong in your office. Your …read more