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WORKSHOP DESCRIPTION
This dynamic one-day workshop will help you to unlock the potential of the people reporting to you! It will tap into your leadership style and boost the productivity of everyone while helping people manage change, increase morale, enhance communication, build stronger teams, deal with conflict effectively, and create motivated staff. Helping staff to realize their potential and unlocking the key to future success means everyone wins!
WHO SHOULD ATTEND:
- Anyone in a supervisory/managerial position who wants to increase productivity
- People interested in maximizing effectiveness and satisfaction levels
YOU WILL LEARN TO:
- Modify their leadership style for maximum results
- Build high performance teams with delegation and motivation
- Create open, dynamic communication at all levels
- Deal with risks, fears and opportunities of change
- Create future goals with commitment from staff
- Effectively deal with conflict and open communication lines
COURSE OUTLINE
Leadership at its best!
- Understanding the importance of integrity for success
- Knowing your style and how to change for great results
- Being the role model that motivates others
High Performance Teams
- Understanding the various stages of teams and their development
- Building the characteristics of high performance teams
- Creating strategies for high impact success in teams
Dynamic Communication
- Creating an environment of open, honest communication
- Using feedback as an effective performance tool
- Building a strong tool kit for many situations
- Understanding the motivation of others and the impact it can have on results
Moving Forward with Change
- Understanding the model of change and the implications it brings
- Learn how to uncover the fears of others relating to change and provide options
- Calculating the risks involved to encourage the team to make informed decisions
Goal Setting with Commitment
- Clarifying the need for change and opportunities for future goals
- Building commitment to the goals
- Helping others to understand their role and responsibilities with the goals
Resolving Conflict Successfully
- Identify the 4 key reasons for conflict
- Establish a methodology to deal with conflict successfully
- Ensure that communication lines remain open, timely and respectful
- Recognize the impact and consequences if conflict is not resolved
Summary and Evaluations
METHODS TO BE USED:
This interactive full-day session is packed full of ideas, solutions and options to build success in many aspects of the working world. This is delivered by involving participants using a variety of large and small group discussions, individual exercises, small group work, case studies and role plays.
Each individual will have a chance to reflect on their leadership style and learn how to manage their staff to achieve maximum results. The will be able to highlight areas of current success and areas that they wish to work on, back in their regular environment.
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Course Code: MPH709
-HL-