Kathleen’s question: “Recently, I have noticed replies to me with ‘Thanks, Kathleen.’ The comma annoys me and just looks and sounds wrong. Is this the correct way of writing this?” BizWritingTip response: Grammatically, Thanks, Kathleen means Kathleen is thanking someone else. Thanks, Kathleen is a shortened version of Thanks, Kathleen On the other hand, Thanks Kathleen (no […]
Pam’s question: “I am responsible for editing various financial documents. In the explanations provided, examples are often included. Can you please clarify the use of eg and ie and how to punctuate them?” BizWritingTip response: The abbreviation i.e. stands for the Latin id est. Translated it means “that is.” Think of it as saying “in […]
Phil’s question: “I have been asked to write a policy for our department. I am not sure when to use ‘should’ or ‘must.’ Can you please explain the difference?” BizWritingTip response: A number of organizations seem to be writing or rewriting their policies and procedures nowadays, and this is a common question. The two words imply […]
Susan’s question: “I saw this recently on a television network’s van: Now there’s a million ways to connect. Is this correct?” Bizwritingtip response: Good catch. This is not correct. The author elected a catchy slogan over a grammatically correct one. Whenever you start a sentence with “there” or “here” the verb agrees with the closest […]
Pam’s question: “I am curious about the appropriate use of ‘premise’ and ‘premises.’ I never see ‘premise,’ but I understand it is the singular form of ‘premises.’However, I continue to see ‘premises,’ e.g., people refer to premises lease rather than premise lease.” BizWritingTip response: When I teach a grammar course, I tell people that for every English grammar rule […]
Hilary’s question: “I often see sentences that I think overuse the word ‘of,’ e.g., ‘He lived outside of Canada’ or ‘She peered out of the window.’ Isn’t this incorrect?” BizWritingTip response: This is actually a style issue rather than a grammar one. The term “outside of” is considered acceptable North American informal speech. However, business writing […]
Marlene’s question: “I hear people say ‘zero dollars.’ If it’s zero, shouldn’t it be ‘zero dollar’?” BizWritingTip response: “Zero” can be used as a noun, verb or adjective. Examples (correct) Turn the dial to zero. (Zero is a singular noun.) We all got zeros on the test. (Zero is a plural noun.) She quickly zeroed in […]
BizWritingTip reader: “Do you have an opinion on the construction ‘Bob’s information was different than mine’? I see it all the time and do not like it. I would write ‘Bob’s information was different from mine,’ but I appear to be one of the few who feel this way.” BizWritingTip response: The phrases different from and different than are […]
Seng’s question: “When referring to a person who may be delegated a task, would you write designate or designee? For example, the manager or designate/designee is responsible for approving the report.” BizWritingTip response: Designate is a verb meaning “to appoint” or “to mark or point out clearly.” Examples Who was designated to write the report? […]
Teri’s question: “Here is something I would like clarified: Is the proper phrase “use to” or “used to” as in “I ______ to enjoy snow.” BizWritingTip response: “Used to” is employed when making a statement about repeated activities or thoughts that are now finished. Examples I used to love golfing in hot weather. Now I […]