Posts

Writing Style – The Plural of Email

A BizWritingTip reader wrote:? I challenged my boss that we can use the word emails when referring to more than one. But he said that there’s no “s” on the end as in paper mail there’s no “s” on the end. We would never say that we received mails today. Please advise. BizWritingTip’s response: Technically, your […]

Grammar Tip – The Importance of Spelling

“How many typos in a resume does it take for you to decide not to consider a job candidate for a position with your company?” The result: more than 80 per cent of the executives surveyed said they would lose interest in a candidate if they found two typos.

Word Choice – Ensure, Insure and Assure

Ensure, insure and assure are three simple words that are often abused. Ensure means to make sure. It is a good word, but it tends to be overused. Many writers like to place it before most of their verbs. Original If you want to attend the conference, please ensure that you inform Martha Jones so she can submit your […]

Writing Style – Copying a Third Party

A BizWritingTip reader wrote: Help us settle a debate: If the letter content is identical and you want two parties to be aware that the other party has received the same information, can you send just one letter and CC: the other person? Or, do you have to send each person two copies of the same […]

Grammar Tip – Shall Versus Will

When to use shall as opposed to will. Both words express the following thoughts:
A. future time
B. promise or threat
C. willingness
However, shall is now considered slightly dated and is used more in formal writing and speech. In standard business writing, will is the correct word.

Grammar Tip – His or Her or Their

Paula’s question: “This issue has come up often in our organization — the use of ‘their’ for singular instead of ‘his/her.’ For example, many write: ‘This patient needs to follow their diet better.’ I would use ‘his/her.’ What is the acceptable norm now?” BizWritingTip response: It is difficult to give a straight answer to this […]

Word Choice – Similar Sounding Words

The world can be an amusing place when you think as you read. The headline of a community newspaper recently stated: “Two criminals are on the lamb!” Interesting. It leads one to question the wisdom of the escapees. Wouldn’t it have been easier to use a car or to just run? And “the sheep.” Was […]

Writing Style – Emails — A Dangerous Document

Of all the business documents you prepare (letters, emails, memos, reports, business cases, briefing notes), which one is most likely to have a negative impact on your professional image? The answer: short emails. Why? Because the one- or two-line email is the one we write most often and with the least amount of thought. Someone […]

Grammar Tip – A, an and the

I am often asked if we still need to use articles (a, an, and the), particularly when writing an email. The answer is a resounding yes. Without them, a writer looks sloppy. The articles, a, an, and the, are considered adjectives and they signal that a noun follows. Example Are you going to the store? […]

Word Choice – Possession With Words Ending in “S”

BizWritingTip reader: “I get mixed up regarding apostrophes with names ending with an ‘s’ or ‘iz’sound. Is it Ross’ book or is it Ross’s book? What about: I’m sending greetings from the Joneses and me?” BizWritingTip response: To make a word ending in s possessive, you must count the syllables. If the word is only one syllable, […]