Gord’s question: “I am mostly on board with writing things American style. But the American practice of including the punctuation inside quotation marks drives me up the wall. What do you think?” BizWritingTip response: You will most likely hate me for this information; however, the rules for quotation marks in Canada have changed. Check out […]
Jennifer’s question: “As I read through cover letters and resumes I’m noticing an overwhelming number of people are putting a comma before ‘and,’ e.g., calculate prices, enter data, and create invoices. Why is this happening? It’s sure not the way we were taught to write when I was in school!” BizWritingTip response: This is a style issue […]
Loreen’s question: “In our organization, I often see phrases such as ‘All staff is required to complete the questionnaire.’ That just doesn’t sound right to me. Shouldn’t it be ‘All staff are required…’?” BizWritingTip response: This question relates to both collective nouns and subject and verb agreement. “Staff” is often used as a collective noun. (A collective […]
Tony’s question: “I was wondering if you can explain the difference between ‘advise’ and ‘advice’ and how to use them?” BizWritingTip response: “Advice” and “advise” are among the most commonly misused words in English. “Advice” is a noun. According to the Oxford Canadian Dictionary, it means “words offered as an opinion or a recommendation about future […]
Hilary’s question: “The question I have is the use of ‘of’ in a phrase such as, ‘If you live outside of Canada, a visa is required.’ Is it correct to say, ‘If you live outside Canada, a visa is required’ “? BizWritingTip response: This is a style issue. British grammar purists consider “outside of” incorrect. […]
John’s question: “Last week you gave two examples that appeared contradictory: ‘A small number of branch offices are closing’ and ‘The number of proposals we must write is increasing.’ I thought the word ‘number’ takes a singular verb. Why did you use ‘are’ in the first example?” BizWritingTip response: Good observation. When you use “the” […]
Gerald’s question: “Can you give a couple of examples to distinguish between the words ‘issue’ and ‘problem’? When I am asked my opinion on a bank’s service, can I reply, ‘There have not been any issues with this bank in handling our export documents.’ Or can I simply reply ‘I have never had any problems with […]
Muhammed’s question: “I have a beef about the use of ‘pertinent’ versus ‘relevant.’ Please throw some light on this so I can understand and use these words properly in a pertinent way!” BizWritingTip response: According to the dictionary, relevant means “having a bearing on the matter at hand.” Pertinent means “relevant to the matter at hand.” Although the definitions seem similar […]
Pamela’s question: “In the medical field, you’ll hear ‘follow up’ a lot. For example, ‘the patient was seen in follow up’ or ‘I will follow up with this patient.’ I’ve seen this spelled follow-up, followup and follow up. Which is correct? Or are they all correct?” BizWritingTip response: “Follow up” is a commonly misused, abused and misspelled word. When it […]
Tony’s question: “I came across a word in a report written by someone. The writer used ‘inutility’ instead of ‘lack of utility’ to describe the use of land. I have always used lack of utility. But is ‘inutility’ a word, and does it have a similar meaning as lack of utility?” BizWritingTip response: This question was intriguing. […]