Posts

Thank-You Emails

Mary’s question: “Is it always appropriate to send a ‘thank you’ email as a response to any email providing information? I am receiving more and more of these. It seems to me that email senders could set up automatic receipt notices if they wanted to be sure that their emails were received.” BizWritingTip response: I did […]

Text Shorthand in Emails

Robert’s question: “We are having a debate in our office as to whether it is acceptable to use ‘r’ for ‘are’ and other similar shortcuts when sending emails internally.” BizWritingTip response:  Emails are a standard form of business communication, and they should be treated the same as any business document. People expect to read them […]

Word Choice – Organize or Organise

Gail’s question: “It is becoming more difficult to remember the correct Canadian spelling of words, especially since Microsoft software only references American grammar and spelling.  For example, I would spell “organisation” with an ‘s.’ Is this correct?” BizWritingTip response: My favourite reference books for Canadian spelling are The Canadian Press Caps and Spelling and the […]

Email Tip – Out-of-Office Messages

Gillian’s question: “I am wondering about including the reason for your absence in an out-of-office message if it is of a personal nature other than vacation. Do you require a reason such as a death in the family, medical or maternity leave?  Is it fair or acceptable to say ‘… for personal reasons …’?” BizWritingTip […]