Christine Pohlkamp is an experienced professional trainer with expertise in both the public and private sectors. Her workshops cover a wide variety of topics including customer service, behavioural interviewing, appraisals, supervisory training, time mastery, performance management, change management, and motivation.
All the programs she facilitates have been designed following the experiential design standards plus accelerated learning principles. All the material is well researched prior to delivery and meets the “real life” criterion of the clients.
Drawing on her extensive facilitating experience allows Chris to quickly develop a rapport with attendees that encourages enthusiastic participation. Chris makes extensive use of auditing tools and self-measuring instruments, both as pre-work and in her workshops to establish a reference level for the quality and effectiveness of communications within an organization.
Working in diverse fields such as energy management, manufacturing, government, tourism, law enforcement, telecommunications, and computer industries has earned Chris a reputation for thorough preparation of the content of her workshops.
Christine is a lifelong learner. If not teaching an on-line course for the University of Guelph, she is enrolled in the on-line programs. At every opportunity, she takes courses to improve her knowledge in life studies.
As well, Christine acts as an in-house SME resource: assisting the client through ROI, evaluating programs, creating customer service strategies, developing leader’s guides, and assisting clients in their time management skills. Christine also creates performance management tools, interview guides, conducts time and motion studies, and acts as a mystery shopper.
She has her Diploma in Adult Education from St. Francis Xavier University and her Diploma in Equine Studies from University of Guelph. Christine is a certified Myers Briggs instructor, has achieved level one in the Accelerated Learning program, and is certified to deliver DiSC. She has been in the training industry since before 1989 when she left Dun and Bradstreet as their National Training Manager.