We live in times where everyone is experiencing the Challenge of Change leading to stress, burnout, decreased productivity and engagement. Managers struggle with balancing the need to support staff while making sure that tasks are getting completed. Leaders wonder how to find a new normal knowing that more change is on the horizon.
Drawing on our experience helping internal managers, internal change leads, and HR professionals, we will show you why people struggle with change and how to use that knowledge to mitigate the impact and ensure your team has the best support possible.
We will provide you with tools to assess who is impacted by a change and how to use this information to target your communication, engagement, and training activities.
WHO SHOULD ATTEND
- Senior managers responsible for implementing a change
- Middle managers who need to plan, co-ordinate and make change happen
- Front-line leaders who need to support their people through the change journey
- Project managers and HR professionals who advise and help people through change
YOU WILL LEARN TO:
- Understand how people feel and react to change
- Track the emotional journey of people impacted by change
- How the ADKAR model will help understand five stages of personal change
- Provide support for those impacted by change
- Give staff tools so they can support themselves and their peers
- Help people move up the Change Curve from understanding to adoption
- Communicate in a way that builds buy-in and commitment
- Ensure follow through and maintain change initiatives
APPLICATION:
- We will apply tools to change initiatives and impacts at each step so that the concepts will have immediate impact and can be implemented more quickly and effectively.
COURSE OUTLINE
The Emotional Journey of Change
- Understand how people react to change
- Assess the underlying needs of those impacted by a change
- Identify where people are on the Emotional Journey of Change and help them move through the stages and find a new normal
Uncovering Sources of Resistance and Challenge
- Learn the most common sources of resistance and concerns about change
- Remove the stigma of “resistance” while helping those who are stuck move forward
- Learn five different change personality styles and how to support each one
Communicate and Engage Impacted Employees
- Determine your key messages and mediums
- Understand why Change Communication often backfires and how to avoid this
- Practice your key messages and receive feedback
Supporting yourself through change
- Identify your Change Response
- Ten strategies for supporting yourself through change that can be easily shared
- Building a personal action plan for positively responding to change
METHODOLOGY
This full-day workshop is highly interactive involving participants in assessments, gap analysis, surveys, individual and group activities, and discussions.
Practice sessions will include facilitator feedback and skill building.
Participants will apply the tools and concepts to existing change initiatives and problem solve current change challenges.
Participants will develop personal action plans to ensure the learnings from the session will provide immediate benefits.
For more details, customization, or pricing…
Please complete the form below and we will respond to you by the next business day!
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