This is a highly interactive session that includes writing tips. But the main focus is on the thinking process behind writing for councillors. You will receive tools for ensuring you are providing your reader with the right information so they can confidently approve your recommendation. There is also a role play component when participants must defend their decision on a report at a town hall meeting.


For 6 to 20 participants at your place of business

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The most common flaw in report writing today is that readers cannot easily find the answers to their questions. This session that provides participants with the tools they need to write effective reports in a time-efficient manner. Although time is spend on writing skills, the focus is on understanding the readers’ questions and on building strong arguments.


  • Anyone who is expected to prepare reports in a municipal setting
  • Anyone who edits municipal reports


  • Write in a clear, concise manner
  • Analyze the needs and expectations of councillors
  • Use 3 proven tools that increase the effectiveness and impact of reports
  • Provide a persuasive argument


Getting Started

  • Understand how writing style changes in a business setting
  • Review the characteristics of effective reports
  • Learn the 3 steps for effective report writing

Pre-Writing Tools

  • Analyze the needs of readers
  • Learn what questions councillors need answered
  • Use a 3-part objective statement
  • Discover 2 tools to help you determine necessary details

Writing and Editing

  • Review the 7 deadly sins to report writing
  • Learn to emphasize good news and de-emphasize the bad
  • Know when to use passive voice sentences
  • Use your computer’s software feature to check your “ease of reading”
  • Make your document visually appealing
  • Receive an editing success checker


  • Mock public meeting regarding a councillor’s decision on a staff report

Organization of Reports

  • Review background, analysis and options sections
  • Apply a proven tool to organize details effectively


This workshop is highly interactive and involves group and individual exercises. The atmosphere is relaxed, and key points are backed with research and anecdotes. The game reiterates the importance of writers getting out of their own heads and focusing on their readers’(councillors’) needs.

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