If not, you should. C.S. Lewis once said, “I sometimes think that writing is like driving sheep down a road, if there is any gate to the left or right, the readers will most certainly go into it.” This statement is particularly true in the world of business writing. As our readers are impatient, pressed […]
Some people don’t see the necessity of commas. However, a telecommunications company has recently had a $2 million lesson on why they are so important. It seems that, in 2002, a telecommunications company contracted an infrastructure company to string cable lines across the Maritimes for a fee of $9.60 a pole. The telecommunications company believed […]
Jan’s question: “When referring to a 21 bed unit or a 2 year term contract, is it 21 bed or 21-bed? And is it a 2 year or two-year contract?” BizWritingTip response: Again, great questions — taking two different rules into account. First, when a number (e.g., 21) and a noun (e.g., beds) form one thought and […]
Just wanted to point out a truly Canadian company – Tim Hortons. If you ever participate in their Roll-Up-the-Rim-to-Win contest, you will notice the numbers on their disposable coffee cups do not have commas to indicate thousands. This is the metric way of writing numbers and also the international style. Canada went metric in the […]
A BizWritingTip reader wrote: “A topic that is confusing to me is the correct use of the apostrophe in the word it’s. I have seen it written as it’s, its’ and its. What is correct?” BizWritingTip Response: This is an easy question to answer. First of all — never use its’. It’s wrong, and it has always been wrong. Now, let’s […]
When should I use metric as opposed to imperial measurements? Although the Canadian style is to use metric for most measurements, there are a few exceptions, such as personal weights and heights, two-by-fours, quarter-inch screws, some sports, etc. Example A three-kilogram packet costs $4. She is 5 feet 8 inches tall. (Always use numbers rather […]
I am noticing a tendency for writers to use single quotes in their documents. However, this is lazy. Double quotes should be the norm. Single quotes are used in two places. 1. Use single quotes to set off material already inside double quotes. Example At the last strategic planning session, the chair said, “We should […]
Carlene’s question: “I am trying to find a good reference for a text style guide. I want to address readability of word-based text documents. Are you aware of a guide that provides information on how to use headings, bolding, font size, etc.?” BizWritingTip response: Design is a very personal thing, and many organizations have even […]
Thank you is an important word, but it’s too bad it is often misused. There is thank you and thank-you. However, these two forms have three different uses: Thank you = verb form Thank-you = noun Thank-you = adjective Thank you is from the verb “to thank.” The object is “you.” You can tell if thank you is the right word, if you […]
A BizWritingTip reader wrote: I often see titles written without capitals, for example, Joe Blow, pharmacy manager, … . I would normally use capitals on these words but maybe a rule has changed, and I missed it! BizWritingTip response: The style today with regard to capitalizing words within sentences is called modified down. In other […]