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Writing Style – Do you treat your readers like sheep?

If not, you should. C.S. Lewis once said, “I sometimes think that writing is like driving sheep down a road, if there is any gate to the left or right, the readers will most certainly go into it.” This statement is particularly true in the world of business writing. As our readers are impatient, pressed […]

Grammar Tip – Commas — are they important?

Some people don’t see the necessity of commas. However, a telecommunications company has recently had a $2 million lesson on why they are so important. It seems that, in 2002, a telecommunications company contracted an infrastructure company to string cable lines across the Maritimes for a fee of $9.60 a pole. The telecommunications company believed […]

Grammar Tip – Hyphens with Numbers and Nouns

Jan’s question: “When referring to a 21 bed unit or a 2 year term contract, is it 21 bed or 21-bed? And is it a 2 year or two-year contract?” BizWritingTip response: Again, great questions — taking two different rules into account. First, when a number (e.g., 21) and a noun (e.g., beds) form one thought and […]

Word Choice – Up to date Versus Up-to-date

Up to date is an example of a phrase that can turn itself into a compound adjective – up-to-date. (A compound adjective is made up of two or more words that express one thought. In other words, it is not an up report, a to report, or a date report. It is an up-to-date report.) Example (adjective phrase – Correct) The forecast is not up to date. […]

Writing Style – Expressing Numbers

Just as some grammar rules have changed, so too are numbers in for an overhaul. Several BizWtitingTip readers have pointed out that many of the blue population signs on major highways are missing the commas that designate thousands. This is the international way of expressing numbers. When numbers run to five or more figures, spaces […]

Writing Style – International Numbers

Just wanted to point out a truly Canadian company – Tim Hortons. If you ever participate in their Roll-Up-the-Rim-to-Win contest, you will notice the numbers on their disposable coffee cups do not have commas to indicate thousands. This is the metric way of writing numbers and also the international style. Canada went metric in the […]

Word Choice – Its and It’s

A BizWritingTip reader wrote: “A topic that is confusing to me is the correct use of the apostrophe in the word it’s. I have seen it written as it’s, its’ and its. What is correct?” BizWritingTip Response: This is an easy question to answer. First of all — never use its’. It’s wrong, and it has always been wrong. Now, let’s […]

Writing Style – Metric or Imperial

When should I use metric as opposed to imperial measurements? Although the Canadian style is to use metric for most measurements, there are a few exceptions, such as personal weights and heights, two-by-fours, quarter-inch screws, some sports, etc. Example A three-kilogram packet costs $4. She is 5 feet 8 inches tall. (Always use numbers rather […]

Grammar Tip – Single Quotes or Double Quotes

I am noticing a tendency for writers to use single quotes in their documents. However, this is lazy. Double quotes should be the norm. Single quotes are used in two places. 1. Use single quotes to set off material already inside double quotes. Example At the last strategic planning session, the chair said, “We should […]

Grammar Tip – Text Style Guide

Carlene’s question: “I am trying to find a good reference for a text style guide. I want to address readability of word-based text documents. Are you aware of a guide that provides information on how to use headings, bolding, font size, etc.?” BizWritingTip response: Design is a very personal thing, and many organizations have even […]