• Two-Day Course

    12 Hours
    of training

  • 6 to 20 Participants

    6 to 20
    participants from
    your organization

  • On-Site or Virtual

    On-Site at your
    place of business or
    Virtual via Zoom / Teams

Although so many organizations already practice agile to certain extents, there are still multiple misconceptions that lead to application and implementation of agile concepts the wrong way, or in the wrong context. At the conclusion of the course, participants will be well equipped to take their new Agile and Scrum knowledge and skills and apply those immediately to their work on Agile projects. The course provides a solid Agile foundation, recognizing the advantages of agile, along with its challenges.

This dynamic course provides participants with a high-level overview of Agile and Scrum. Participants are introduced to the Agile Manifesto along with its supporting principles. This sets the stage for an overview of Scrum.  As the course progresses, participants learn the Scrum process flow, roles, events and artifacts used and practiced by a Scrum team. Throughout the course, participants are asked to apply what they are learning about these practices through a variety of interactive discussions and exercises.

WHO SHOULD ATTEND:

  • Business analysts
  • Project managers
  • Project team members
  • individuals who are involved in process mapping and improvement initiatives
  • People who work with business analysts

PARTICIPANTS WILL LEARN TO:

  • Review and utilize modeling techniques and notation symbols
  • Design and develop process models
  • Review advantages and disadvantages of different elicitation techniques
  • Elicit and document information for process mapping and improvement, using different techniques
  • Create a data model from requirements
  • Apply modeling and notation techniques and use them in the right context
  • Identify different documentation techniques
  • Choose the most appropriate technique to document data details of each process

COURSE OUTLINE

Introduction and context

Business process modeling (BPM)

Types of processes and process models

  • SIPOC
  • Flowcharts
  • Spaghetti Diagrams
  • Activity Diagrams
  • Root Cause Analysis
  • Context Diagrams
    • Data Flows
  • State Diagrams

Mapping and documenting current state processes

Envisioning and identifying future state processes

Business process improvement

Performing Gap Analysis

Quick review of BPMN (Business Process Modeling Notation)

Use cases and scenarios

Summary and Evaluations

METHODOLOGY

This dynamic course provides an interactive mix of discussions, conversations, real life examples, activities and exercises – with the goal of reinforcing the learning and provide additional context regarding information gathering and elicitation techniques, root cause analysis, stakeholder requirements identification, and communicating with stakeholders.

For more details, customization, or pricing…

Please complete the form below and we will respond to you by the next business day!