For 6 to 16 participants at your place of business

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Picture a recent project in your municipality in which you were involved. Were you clear on the scope? Did you have a detailed plan? Did you have a good handle on the various approvals required? Did you identify and plan for risks up front? Did you finish on time and on budget? If the answer to any of these questions was anything but a definitive “yes,” you need to complete this program.


  • Managers, supervisors, project team leaders and staff who are responsible for projects.
  • Project managers looking for an effective framework for managing an increasing number of projects.
  • Project Teams or departments about to embark on major initiatives.


  • Seven Strategies for doing projects within the municipal environment
  • Project management tools and processes that can be used in all types of projects
  • How to provide effective reports to managers and other stakeholders as needed
  • How to use a variety of new tools to get project team and/or stakeholder input to help the team become more effective
  • How to close projects properly, including presenting the final report
  • How to conduct effective project meetings
  • “Key” project management principles


Participants will be asked to complete an electronic survey designed to identify their project management experience level, projects that they have worked on, and their specific needs and issues relative to project management. The facilitator then summarizes this information for discussion in the workshop and ensures that these issues and needs are addressed during the workshop.


Project Management Overview/Conception

  • Understanding the seven principles for effective project management
  • Learning seven strategies (tactics) for doing projects within the municipal environment
  • Defining project management
  • Understanding the project life cycle
  • Learning why projects can and do fail
  • Reviewing the project management matrix and the key characteristics of successful project management
  • Defining the project management process


Defining Your Project

  • Determining your key stakeholders
  • Determining and understanding the expectations from management
  • Understanding the role of the project manager, the project sponsor, and team members
  • Establishing deliverables to respond to your project stakeholders’ needs
  • Creating project team structures
  • Assessing the required project skill sets
  • Building the project charter


Planning Your Project

  • Planning and organizing a project including determining resource needs
  • Identifying the key project elements – the triple constraints
  • Determining key activities in each project phase – scope definition
  • Using key planning tools such as work breakdown structure, network diagram and critical path
  • Determining critical time factors and key project deadlines
  • Using a Gantt chart
  • Determining effective risk management
  • Establishing a baseline schedule
  • Establishing a project quality plan
  • Reviewing stakeholder communication guidelines


Executing and Controlling Your Project

  • Setting the “project plan” in motion
  • Anticipating and planning for sudden project changes
  • Keeping your project on track
  • Effective issue management
  • Determining what to report on and how to document it
  • Conducting effective project meetings
  • Managing project information effectively including documentation
  • Communicating results throughout the project management cycle


Closing Your Project

  • Completing a project close checklist
  • Evaluating the project
  • Developing lessons learned – the process of continuous improvement
  • Submitting the final report
  • Completing a follow-up review



The facilitator uses a hands-on approach once given the theory. Students work through all major project management tools using a relevant case study.


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Course Code: MPP902