• Full-Day Course

    6 Hours
    of training

  • 6 to 20 Participants

    6 to 20
    participants from
    your organization

  • On-Site or Virtual

    On-Site at your
    place of business or
    Virtual via Zoom / Teams

Looking to improve your hiring success? This practical, instructor-led behavioural interviewing training course equips HR professionals, managers, and interview panel members with the tools to assess candidates more accurately and fairly.

Using behavioural interviewing techniques—where candidates describe how they’ve handled real-life situations—helps interviewers predict future performance based on past behaviour. These bias-reducing, competency-based interviewing methods support stronger hiring decisions, greater objectivity, and compliance with human rights legislation.

This one-day behavioural interview workshop offers a clear, step-by-step approach for designing, conducting, and improving interviews that focus on the skills that matter most.

WHO SHOULD ATTEND:

  • Hiring managers and supervisors
  • HR professionals and recruiters
  • Panel interviewers and department heads
  • Anyone involved in interviewing, recruitment, or candidate selection

YOU WILL LEARN TO:

  • Understand the foundations of behavioural interviewing
  • Write and ask job-specific, competency-based questions
  • Use probing techniques to uncover meaningful candidate responses
  • Recognize and avoid illegal or inappropriate interview questions
  • Conduct structured interviews confidently and consistently
  • Improve hiring outcomes using behavioural data and templates

COURSE OUTLINE

Introduction to Behavioural Interviewing

  • Traditional vs. Behavioural Interview Methods
  • Benefits of Behavioural Interviewing in the Hiring Process

Legal Considerations in Interviewing

  • Overview of the Canadian Human Rights Act
  • Ontario Human Rights Code Essentials
  • Questions You Can and Cannot Ask

Identifying Core Competencies

  • National Occupational Classification (NOC) Framework
  • Common Core Competency Areas
  • Sample Behavioural Interview Questions

Interviewing Skills and Techniques

  • Interview Models and Structured Approaches
  • Probing and Follow-Up Questions
  • Interviewer’s Checklist and Best Practices
  • Handling Difficult or Evasive Candidates
  • Tools and Templates for Interview Planning

Practical Application

  • Writing Competency-Based Interview Questions
  • Conducting Panel Interviews
  • Giving and Receiving Interview Feedback

METHODS TO BE USED

This engaging, hands-on behavioural interviewing workshop includes group discussions, self-assessments, role-plays, and scenario-based practice. Participants will leave with templates, sample questions, and tools to implement right away in real-world hiring situations. No pre-work required.

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