Microsoft Outlook – Advanced

WORKSHOP DESCRIPTION

Microsoft Outlook is an email client and personal information manager. Outlook includes many advanced features to help you find and organize all of your information efficiently so you can focus on being productive. Our Microsoft Outlook training will help you how to manage your e-mail, calendar, contacts, and tasks with ease.

This hands-on course will teach you the more advanced features of this industry-leading software.

Courses are offered for Microsoft Outlook for Microsoft 365, classic Outlook, and the new Outlook for Windows.

WHO SHOULD ATTEND:

• Experienced Microsoft Outlook users seeking to become more proficient.

YOU WILL LEARN:

• View Web pages and favorites, and work with Office applications while using Outlook
• Organize Outlook folders by assigning categories, creating rules, and applying filters
• Manage junk email, use auto-signatures and stationery, control messages, and use message notifications
• Use the productivity-improvement features of the Calendar, Contacts, Tasks, and Mail folders, as well as create and use Outlook forms
• Work with shared folders, delegate folder access, and archive Outlook items
• Set up Outlook for mobile use and synchronize mail

COURSE OUTLINE

Getting the Most Out of Microsoft 365 Outlook

• Navigate current Outlook for Windows and classic Outlook where applicable
• Customize Outlook settings, views, folders, and layout options
• Work efficiently across Outlook and Microsoft 365 apps

Managing Folders

• Create and organize folders
• Set categories and favourites
• Pin, sort, and prioritize important messages
• Use rules, filters, search folders, and view settings

Using Advanced Message Features

• Organize messages
• Use signatures and stationery
• Use message options, delivery settings, and follow-up tools
• Manage notifications, junk email, and blocked senders

Personal Productivity

• Set up calendar
• Organize contacts
• Use Tasks / Microsoft To Do integration where applicable
• Handle mail

Sharing Folder Access and Archiving Outlook Items

• Work with shared folders
• Delegate folder access
• Archive outdated items

Outlook for Mobile Clients

• Use Outlook on desktop, web, and mobile where applicable
• Understand key differences between new Outlook and classic Outlook
• Work offline and synchronize mail where supported

METHODS TO BE USED

This is a live, instructor-led workshop with hands-on exercises.

Participants are requested to bring their computers to the session. Laptops are also available to rent for an additional fee.