Microsoft Outlook – Introduction

WORKSHOP DESCRIPTION

Microsoft Outlook is an e-mail client and personal information manager. Outlook includes many advanced features to help you find and organize all of your information efficiently so you can focus on being productive. Our Microsoft Outlook training will help you how to manage your e-mail, calendar, contacts, and tasks with ease.

This hands-on course will teach you the basics of this industry-leading software.

Courses are offered for Microsoft Outlook for Microsoft 365, classic Outlook, and the new Outlook for Windows.

WHO SHOULD ATTEND:

• New Microsoft Outlook users

YOU WILL LEARN:

• Explore the Outlook for Microsoft 365 environment, create customized notes, subscribe to RSS feeds, and learn to use Help
• Communicate with e-mail quickly and easily
• Manage contact information and track communications
• Address, distribute, file, sort, find, and manage messages efficiently
• Record, prioritize, and track tasks
• Schedule and manage appointments efficiently
• Co-ordinate and schedule meetings with others
• Select print styles and print Outlook items

COURSE OUTLINE

Understanding the Outlook Environment

• Understand Outlook concepts
• Get started
• Work in Outlook
• Use Outlook Help

Communicating With E-mail Messages

• Create and send messages
• Reply, forward, and delete messages
• Work with attachments and message options

Working With Contacts

• Manage contacts
• Create and use contact groups
• Organize contact information

Managing Messages

• Use folders, categories, flags, and search tools
• Organize, sort, and find messages
• Manage junk e-mail

Managing Tasks

• Create, edit, and delete tasks
• Organize and track tasks
• Prioritize work using Outlook task tools

Scheduling and Managing Appointments

• Schedule appointments
• Manage appointments
• Handle calendar options

Scheduling Meetings

• Plan, request, and schedule meetings
• Use scheduling tools to coordinate availability
• Reschedule and cancel meetings

Printing Outlook Items

• Select print styles and printing messages
• Print schedules and contact lists

Summary and Evaluations

METHODS TO BE USED

This is a live, instructor-led workshop with hands-on exercises

Participants are requested to bring their computers to the session. Laptops are also available to rent for an additional fee.