Cutting Through the Noise: Communication that Lands

Modern work happens in an “attention economy,” where messages compete for space, meaning, and emotional bandwidth. Strong communication and compelling storytelling help individuals influence outcomes, strengthen relationships, and elevate team performance. This workshop explores how to communicate in a way that feels natural, grounded, and effective—especially when the stakes are high.

Participants learn how to structure their message, choose the right tone and medium, and approach difficult discussions with clarity and empathy.

WHO SHOULD ATTEND:

• Employees, managers, emerging leaders, and senior leadership who want to strengthen their communication skills and navigate challenging conversations more effectively.

PARTICIPANTS WILL LEARN TO:

By the end of this course, participants will learn:

• The qualities of great communicators and the foundations of strong communication skills
• The core building blocks of communications
• How structure helps key messages land with clarity and impact
• How to consider intent versus impact when communicating
• To normalize why it is so hard to have difficult conversations and give feedback
• Strategies, frameworks and hacks to navigating difficult discussions

COURSE OUTLINE

Grounding the Concept of Communications

• Welcome and introductions
• Who is a great communicator and why?
• Core elements of good communications

The Building Blocks of Communications

• The role of content, tone & structure
• Why content is King/Queen
• Structure is the antidote to the “word salad”
• Breakout activity: applying structure in real-time

Nuances of Communications

• How tone can change the conversation
• The message and the medium
• Intent versus impact

Navigating Difficult Conversations

• Why it is hard to have difficult discussions and give feedback
• The five “C”s to consider before entering into a difficult discussion
• A four-step framework for navigating difficult conversations
• Simple hacks that make challenging conversations easier
• Key takeaways, reflections and personal commitments

METHODOLOGY

This workshop is highly interactive, practical, and conversational. Participants engage through pair & share and role play communications simulations, guided discussions and reflective exercises, and group breakout sessions. The experience is designed to be energizing, relatable, and immediately applicable.

This course can be delivered in a half-day or full-day format depending on your organization’s needs.