• Full-Day Course

    6 Hours
    of training

  • 6 to 20 Participants

    6 to 20
    participants from
    your organization

  • On-Site or Virtual

    On-Site at your
    place of business or
    Virtual via Zoom / Teams

In today’s high-pressure environments, learning to manage emotions is essential for personal well-being, professional success, and effective interpersonal relationships. This one-day workshop introduces the core principles of emotional intelligence (EQ) and provides tools to help participants recognize, regulate, and respond to emotions—both their own and others’—in healthier, more constructive ways.

Through practical strategies and real-world scenarios, participants will develop the skills needed to stay calm under pressure, manage stress, navigate conflict, and build stronger, more emotionally intelligent relationships at work and in life.

WHO SHOULD ATTEND:

  • Individuals experiencing high levels of stress, frustration, or emotional reactivity
  • Team members seeking better communication and self-awareness
  • Managers and leaders who want to model emotional resilience
  • Anyone looking to strengthen personal and professional relationships through emotional intelligence

PARTICIPANTS WILL LEARN TO:

  • Understand the foundations of emotional intelligence and its impact
  • Recognize emotional triggers and regulate negative emotions
  • Apply mindfulness techniques to stay grounded and focused
  • Manage conflict through assertive and respectful communication
  • Improve self-control, confidence, and coping skills in daily interactions

COURSE OUTLINE

Understanding Emotions

  • Definitions and emotional awareness
  • The Triad of Emotional Health
  • Reaction vs. response: best-case scenarios

Managing Negative Emotions

  • Strategies for anger and frustration
  • How stress affects the body and mind
  • Techniques for staying in control

Emotional Intelligence (EQ)

  • Core components and benefits of EQ
  • Practicing mindfulness and self-reflection
  • Coping with adversity and cognitive restructuring

Conflict and Communication

  • Assertive communication framework
  • Recognizing and responding to difficult behaviours
  • Reducing emotional escalation in tense situations

METHODS TO BE USED

This interactive workshop uses a mix of self-assessments, individual exercises, group discussions, and real-life scenarios. No pre-work is required. Participants leave with practical tools to enhance emotional self-management, improve relationships, and build emotional resilience.

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