Active listening, three levels of listening, five skills of active listening
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WORKSHOP DESCRIPTION
Does anyone complain about your listening skills? Do you want to be able to listen better? This workshop will help you reach your goal.
WHO SHOULD ATTEND:
People who listen to others
YOU WILL LEARN TO:
- Enhance and create personal and professional relationships
- Demonstrate the true meaning of listening
- Increase productivity through active listening
COURSE OUTLINE
Active Listening
- Listening style assessment
- Barriers to listening
- Benefits to listening
- Three levels of listening
- Five techniques of active listening
- Fives skills of active listening
- Concentration tips
- Guidelines to effective listening
- Listener’s quiz for personal development
METHODS TO BE USED
Program delivery will appeal to all adult learning styles to encourage active participation and learning.
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Course Code: CSP501
-ps-.5