• Half-Day Course

    3 Hours
    of training

  • 6 to 20 Participants

    6 to 20
    participants from
    your organization

  • On-Site or Virtual

    On-Site at your
    place of business or
    Virtual via Zoom / Teams

Constructive feedback, understanding feedback, feedback process

WORKSHOP DESCRIPTION

Good managers know how to provide feedback in such a way that it makes a positive difference. Staff should also know how to accept that feedback. This session provides the skills to help everyone give and receive constructive feedback.

WHO SHOULD ATTEND:

People who give and receive feedback

YOU WILL LEARN TO:

  • Give and receive constructive feedback
  • Enhance personal/professional relationships
  • Increase productivity through feedback

COURSE OUTLINE

Understanding Feedback

  • Constructive feedback
  • Benefits of constructive feedback
  • Why are people reluctant to give feedback

Feedback Process

  • Six strategic steps of giving constructive feedback
  • The difference between behaviour and judgement
  • Tips for giving feedback
  • Tips for receiving feedback
  • Success strategies

METHODS TO BE USED

Program delivery will appeal to all adult learning styles to encourage active participation and learning.

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