Active listening, three levels of listening, five skills of active listening

HALF-DAY WORKSHOP

For 6 to 20 participants at your place of business

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WORKSHOP DESCRIPTION

Does anyone complain about your listening skills? Do you want to be able to listen better? This workshop will help you reach your goal.

WHO SHOULD ATTEND:

People who listen to others

YOU WILL LEARN TO:

  • Enhance and create personal and professional relationships
  • Demonstrate the true meaning of listening
  • Increase productivity through active listening

COURSE OUTLINE

Active Listening

  • Listening style assessment
  • Barriers to listening
  • Benefits to listening
  • Three levels of listening
  • Five techniques of active listening
  • Fives skills of active listening
  • Concentration tips
  • Guidelines to effective listening
  • Listener’s quiz for personal development

METHODS TO BE USED

Program delivery will appeal to all adult learning styles to encourage active participation and learning.

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Course Code: CSP501

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