Coaching and Empowerment

WORKSHOP DESCRIPTION

One of the greatest skills an effective manager can have is the ability to coach and to empower their staff. This workshop will ensure participants learn the techniques they need to encourage others to be productive and successful in the workplace. Employee retention is another result of this workshop.

WHO SHOULD ATTEND:

Managers and leaders

YOU WILL LEARN TO:

• Demonstrate an effective coaching process
• Incorporate the elements of successful coaching
• Use a performance formula based on the needs of your team members
• Use coaching tools: credibility, contracting, consequences, and contact
• Select the appropriate coaching approach based on the situation
• Improve working relationships
• Empower your team members

COURSE OUTLINE

Coaching for Commitment

• The principles of working through others
• Benefits of coaching
• What is coaching
• The coaching process
• Elements of successful coaching

Situational Coaching

• Key components
• The performance equation
• Coaching approaches
• Coaching communication process

The Four Cs of Coaching

• Credibility
• Contract
• Consequences
• Contact

The Process of Empowerment

• Pros and cons
• Internal and external pressures
• Empowered workplaces
• Freedom versus control
• Balancing empowerment
• Checking your empowerment level
• Empowering others
• Barriers to empowerment and overcoming them
• Key qualities of empowered workplaces
• Empowerment assessment

METHODS TO BE USED

Program delivery will appeal to all adult learning styles to encourage active participation and learning