Introduction into management, leadership styles, job expectations, motivation techniques


For 6 to 20 participants at your place of business

Request a Quote or More Information on this Workshop >


Often people are promoted to a team leader position — or are considering becoming a team leader — without being completely certain as to what is expected of them.

This workshop will examine the critical aspects of going from fellow employee to supervisor/manager and explore the difficulties that may lay ahead.

This program will assist in the decisions necessary to perform the new job and provide guidance on what to do and how to do it. Key tips and ideas will assist in the transition.


  • Group leaders and lead hands
  • Newly appointed managers
  • People who feel this might be the right job for them
  • Team leaders


  • The transition process
  • Your leadership style and how it affects decisions
  • The four decision making styles and the “when” to use them
  • The ABCs of effective communication
  • SMART goal setting techniques
  • Motivation techniques


Introduction to Management

  • What is this all about?
  • How to switch from fellow employee to manager
  • Why self-management is the first step toward managing others
  • What is the best way to work through the problems of being a manager.

Leadership styles

  • Understanding the four leadership styles
  • Determining the right time to use each style
  • Creating appropriate methods for different situations

Clarifying and Communicating Job Expectations and Performance Standards

  • Linking organizational goals to what your work group does every day
  • Using the ABCs to communicate employee performance
  • Creating SMART goals with your staff
  • Determining the expectations that need to be increased or decreased

Motivation Techniques to Incent Employees to Increased Performance

  • Influencing performance and productivity
  • Determining what motivation is
  • Determining what motivates your team
  • Creating non-monetary recognition and reward
  • Using delegation to help motivate employees

Putting it all together

  • Creating an action plan that works for you

In this one-day, highly-participative workshop, attendees will engage in role-play and individual and group exercises.

This workshop requires a copy of your corporate mission statement.

< Back to all Leadership Skills Courses

Course Code: LSC711